Joybird

Joybird offers a different kind of shopping experience. And while shopping, the design and layout are easy to use, but the special part is what happens after the order is placed. I received a note saying they received my order, which is a typical note. But then they sent updates on the sofa as it was being constructed. They sent a swatch so I could see and touch the fabric. And they sent a handwritten note, signed by some of the Joybird family, welcoming my family to their family.